Kommunikation - Erfolgsfaktor in der Medizin: Teamführung, by Patric P. Kutscher,Helmut Seßler

By Patric P. Kutscher,Helmut Seßler

ALLES ist Kommunikation. Als Arzt sind Sie zugleich Führungskraft und supervisor. Nutzen Sie dieses Repertoire an kommunikativen Strategien für messbaren Erfolg, erfolgreiche Teamführung und bessere Leistung: Mitarbeitermotivation, interdisziplinäre Zusammenarbeit, Teamwork. Gelungene Patientengespräche stellen Patienten zufrieden. Zufriedene Patienten kommen wieder. Ihre Einbeziehung erzielt bessere Therapieerfolge. Die Autoren helfen im Umgang mit "schwierigen" Patienten und geben Tipps zum professionellen Beschwerdemanagement. Effizient, konkret, praktisch. Die richtigen Botschaften zur richtigen Zeit: Gesprächsituationen, Lösungen, Übungen.

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